Frequently Asked Questions

The Plaza is a managed community while Flats is Towne-built and owned. The Plaza opened in 2002, Flats I in 2009, and Flats II in October 2017. The Plaza has an elevator, underground garage parking, and storage units. Flats I has a clubroom and fitness center while Flats II has a clubroom, fitness center, pool, and fire pit. 

There is no cost to take a tour.

We accept walk-ins, though appointments are also welcome.

Management is available Monday through Friday from 9:00 AM to 5:00 PM.

You can apply online through our website.

Applications are typically approved within 2-3 business days.

Up-front costs include a $50 application fee per person, a hold fee of $300 (DeSales Flats) or $99 (DeSales Plaza), and a $1,000 security deposit.

You may have guests, but they are not authorized to use the on-site parking. A maximum of two guests are allowed in the pool area.

Pricing depends on market conditions, but longer lease terms typically offer lower monthly rent rates. Please contact us for more information.

A new security deposit will be required for the new community.

We currently offer 9, 12, and 18-month lease terms.

No, we do not offer corporate leases.

No, subletting is not permitted.

An upfront lease buyout fee equal to two months' current rent along with a 60-day notice (rent will continue to be collected as normal during these 60 days).

Lease cancellation terms are available in your lease. Reach out to the leasing office if you need assistance.

Rent payments are made through the resident portal.

No, there are no additional monthly fees.

Yes, renter's insurance is required.

Trash and recycling services are included in your rent.

Water and sewage are set up through the property and billed through your online portal. Electric service (and gas at DeSales Plaza) is set up with Duke Energy. Internet and cable service is set up with Altafiber.

Altafiber is the approved provider for Internet and cable services.

Yes, we offer a referral bonus program.

Rent payments are made through the resident portal.

Yes, there is free gated parking.

Standard appliances include a dishwasher, stove/oven, microwave, refrigerator, and washer and dryer.

No, apartments are unfurnished.

Pool hours are 9:00 AM to 10:00 PM daily.

We have two fitness centers, a saltwater pool, two clubhouses, Tide lockers, and a turf dog park.

All units include in-unit washer and dryer appliances.

Standard appliances include: a dishwasher, a stove/oven, microwave, refrigerator, and a washer and dryer.

Packages are placed in the secure package room for pickup.

The fitness center is open 24 hours a day.

The gym includes weight equipment, cardio machines, and a stretching space.

Quiet hours are 10:00 PM to 8:00 AM.

Yes, we are a pet-friendly community.

There is a $150 pet deposit, $150 pet fee, and $35/month charge per pet.

Yes, weight and breed restrictions apply.

Yes, we have an on-site turf dog park.

The nearest cross street is Madison Road.

Yes, public transportation is easily accessible.

We are near Purcell Marian, the University of Cincinnati, Cincinnati Children's Hospital, and UC Hospital.

We are located in the Cincinnati Public School district.

The nearest public dog park is at Oakley Station.

Yes, the Wasson Way bike trail is nearby.

Popular shopping options include Kroger, Target, and local boutiques.

The Fix coffee shop is part of the DeSales community.

Carpets are cleaned or replaced, deep cleaned, and maintenance checked.

Yes, we have on-site maintenance staff.

Maintenance work orders are acknowledged within 48 business hours and completed based on priority.

No, you do not need to be present for maintenance work.

If you are locked out of the building after hours, you may call the emergency maintenance line. The on-call tech will allow you access once you have provided a valid ID with the building's address on it.

Yes, as long as all holes are filled and the walls are covered with one coat of white paint at move-out.

Cincinnati and the surrounding Hamilton County area have many distinct neighborhoods to choose from and have something for everyone. Here are some of the best places to live when you're looking for a Cincinnati apartment for rent:

East Walnut Hills

Located at 3001-A Woodburn Avenue in the 45206 ZIP code, DeSales Flats Apartments sits in the heart of East Walnut Hills. The neighborhood's Woodburn Avenue corridor is home to independent restaurants, cafes, shops, and other local businesses, giving residents plenty to explore close to home.

Walnut Hills

Just west of DeSales Flats Apartments, Walnut Hills combines historic homes and architecture with local businesses, community spaces, and cultural attractions. Its location also provides convenient access to Downtown Cincinnati and major routes including Interstate 71.

Evanston

North of East Walnut Hills, Evanston is a residential neighborhood known for its proximity to Xavier University and several local parks. Its central location makes it convenient for residents commuting to universities, medical facilities, and other destinations across Cincinnati.

Hyde Park

East of DeSales Flats, Hyde Park is centered around Hyde Park Square, where residents can find locally owned shops, restaurants, cafes, and services. The neighborhood also offers access to parks and other outdoor spaces throughout the surrounding area.

Cincinnati offers a dynamic blend of urban convenience and vibrant cultural living with access to corporate headquarters, historic districts, and scenic riverfront parks. Whether you're looking for effortless public transit, top-tier medical networks, or historic architectural charm, here are some of the key features to consider:

Ideal Location

DeSales Flats Apartments is located near I-71 and provides access to major roads connecting East Walnut Hills with other parts of Cincinnati. The location is also convenient for reaching Xavier University, the University of Cincinnati, and Cincinnati Children's Hospital Medical Center.

Outdoor Adventures

Residents can enjoy nearby green spaces such as Eden Park and Alms Park, both of which offer walking paths, open areas, and scenic views. Back at DeSales Flats Apartments, the saltwater pool and turf dog park provide additional options for spending time outdoors.

Premium Living

DeSales Flats offers one- and two-bedroom homes ranging from 740 to 1,164 square feet, along with amenities such as a saltwater pool, fitness center, yoga studio, and fire pit. The community was also Cincinnati's first LEED-certified multifamily property, adding sustainability-focused features to its modern residential design.

Local Community

Woodburn Avenue puts residents close to the restaurants, cafes, shops, and services of East Walnut Hills. DeSales Flats Apartments also provides convenient access to nearby destinations such as Rookwood Commons & Pavilion, Eden Park, and Downtown Cincinnati.

There are many fun activities to do in Cincinnati! DeSales Flats Apartments' prime Woodburn Avenue location puts residents in the heart of East Walnut Hills shopping, dining, and outdoor recreation. Major attractions and activities in the area include:

• Exploring independent shops, bakeries, cafes, and local restaurants along the Woodburn Avenue corridor
• Walking through Eden Park to enjoy its gardens, trails, overlooks, and views of the Ohio River
• Visiting Alms Park for open green space, walking paths, and scenic views overlooking the Ohio River
• Shopping at Rookwood Commons & Pavilion, home to a variety of retailers, restaurants, and services
• Seeing new movies and XD presentations at Cinemark Oakley Station
• Exploring animal exhibits and botanical displays at the Cincinnati Zoo & Botanical Garden
• Enjoying a steak dinner or special occasion meal at Jeff Ruby's Steakhouse in Downtown Cincinnati
• Meeting friends for food and drinks at Holy Grail Tavern & Grille or Yard House
• Picking up groceries, household supplies, and everyday essentials at Walmart Supercenter
• Traveling through Cincinnati/Northern Kentucky International Airport (CVG) for regional and international flights

DeSales Flats Apartments in East Walnut Hills is conveniently located near major employers throughout Cincinnati. The proximity to I-71, Highway 22, and Highway 50 gives easy access to healthcare, education, logistics, and corporate employers, like:

• Xavier University
• University of Cincinnati
• UC Health
• Cincinnati Children's Hospital Medical Center
• The Christ Hospital Health Network
• TriHealth
• Procter & Gamble – World Headquarters
• Fifth Third Bank – Corporate Headquarters
• Kroger Co. – Corporate Headquarters
• Cincinnati Public Schools

At DeSales Flats Apartments, you'll find a variety of amenities that make living in vibrant Cincinnati even better, such as:

First LEED-Certified Community in Cincinnati, Saltwater Pool, & Electric Car Charging Stations

DeSales Flats Apartments was developed as Cincinnati's first LEED-certified multifamily community, incorporating features designed with sustainability in mind. Residents can also enjoy a saltwater pool, outdoor bar, fire pit, and electric vehicle charging stations.

Fitness Center, Yoga Studio, & Turf Dog Park

Staying active is convenient with on-site fitness centers equipped with cardio and strength equipment, along with a dedicated yoga studio. A private turf dog park gives residents with pets another place to spend time outdoors.

Stacked Full-Size Washer & Dryer Included, Granite Countertops*, & Stainless Steel Appliances

Each apartment at DeSales Flats includes a stacked full-size washer and dryer for convenient in-home laundry. Kitchens feature granite countertops, subway tile backsplashes, under-cabinet lighting, and stainless steel appliances.

9' Ceilings, Balcony or Patio, & Alta Fiber Fioptics Gigabit Internet

Inside each home, 9-foot ceilings and expansive windows create an open, light-filled living space. Every floor plan extends living space outdoors with a private balcony or patio, while Alta Fiber Fioptics Gigabit Internet is available for residents who want high-speed connectivity.